DeskCaller

AI Receptionist for Cleaning Companies
Never Miss a Booking While On-Site

A lot of the calls to a cleaning company come in while the crew is mid-job, so they hit voicemail and the customer books whoever picked up. DeskCaller answers every one, quotes the job from the details it gathers, and books it into your calendar. The move-out cleans stop slipping away.

24/7
Cover while the crew is on site
First ring
Every enquiry answered live
Same day
Set up and taking bookings

Built for Cleaning Operations
From Quote to Completion

Every feature designed to capture bookings, manage recurring services, and keep your crew schedule full without overwhelming your office staff.

24/7 Booking Management

Answer every enquiry instantly. Residential deep cleans, commercial contracts, move-out services, Airbnb turnovers. Book jobs while your team is cleaning, not answering phones.

Property Details Capture

Collect property type, size, number of bedrooms, bathrooms, cleaning frequency, and special requests. Your crew arrives prepared with the right equipment and time allocation.

Instant Quote Generation

Provide accurate estimates based on property size, service type, and frequency. Handle pricing enquiries without interrupting your cleaning team. Convert quotes to bookings automatically.

Recurring Service Setup

Schedule weekly, fortnightly, or monthly cleans automatically. Capture contract preferences and send reminders 24 hours before each visit so fewer customers forget the crew is coming.

Move-Out & Deep Clean Scheduling

Handle 4-8 hour intensive jobs. Coordinate with tenancy end dates, landlord requirements, and inventory schedules, so the move-out work gets booked instead of going to voicemail.

Commercial Contract Management

Qualify office buildings, retail spaces, and facility contracts. Capture square footage, cleaning frequency, after-hours access, and compliance requirements.

Airbnb Turnover Coordination

Handle last-minute bookings between guests. Coordinate with check-out times, special requests for laundry or restocking, and tight turnaround schedules.

Team Dispatch & Routing

SMS job details to available crew members. Optimise routes by postcode, minimise drive time, maximize daily job capacity. Handle last-minute cancellations and rescheduling.

After-Hours Lead Capture

Capture 9pm move-out enquiries and weekend emergencies. Plenty of these calls land in the evening and at weekends, when the office is shut, and the caller books with whoever picks up.

Customer History & Preferences

Recognise returning clients, reference previous service notes, honor special requests. Build relationships without maintaining manual records.

SMS Confirmation & Reminders

Send automatic booking confirmations, 24-hour reminders, and crew arrival notifications, so customers are expecting you and fewer visits are wasted.

Software Integration

Sync with Jobber, Housecall Pro, ServiceM8, Squeegee, and major cleaning management platforms. Bookings flow directly into your scheduling system.

Integrates With Your Cleaning Software

Seamless integration with Jobber, Housecall Pro, ServiceM8, and all major cleaning management platforms. Bookings flow directly into your crew schedules.

Jobber
Housecall Pro
ServiceM8
Squeegee
Launch27
Zenbooker
Calendly
Zapier
HubSpot
Salesforce

Frequently Asked Questions

How does the AI handle different types of cleaning services like residential, commercial, and move-outs?

The AI asks property-specific questions based on service type. For residential, it captures bedrooms, bathrooms, frequency, and special requests. For commercial, it collects square footage, after-hours access, compliance requirements, and contract duration. For move-outs, it coordinates with tenancy end dates, landlord requirements, and deep clean specifications. You configure pricing for each service type, and the AI provides accurate quotes based on your parameters.

Can it provide instant quotes for cleaning jobs, and how accurate are they?

Yes. You configure your pricing structure based on property size, service type, and frequency. The AI calculates quotes using your exact rates—£15-20/hour for standard residential, £25-35/hour for deep cleans, square footage pricing for commercial. For complex jobs requiring site visits, it schedules quote appointments and captures all necessary details. Accuracy depends on your pricing configuration, and you can adjust rates anytime.

What happens when someone needs to reschedule a recurring cleaning appointment?

The AI accesses your calendar, identifies the customer's upcoming appointment, offers alternative dates and times based on crew availability, and reschedules automatically. For recurring weekly or fortnightly services, it adjusts the next occurrence while maintaining the regular schedule afterward. Customers receive SMS confirmation of the new time, and your team sees the updated schedule in your management system immediately.

Does it integrate with cleaning management software like Jobber, Housecall Pro, or ServiceM8?

Yes. DeskCaller integrates with Jobber, Housecall Pro, ServiceM8, Squeegee, Launch27, Zenbooker, and other major cleaning management platforms. Bookings, customer details, property information, and scheduling preferences sync automatically. Your crew sees new jobs in their existing workflow without manual data entry. It also connects with Google Calendar and Outlook if you prefer simpler scheduling tools.

How does it handle Airbnb turnover bookings with tight check-out to check-in windows?

The AI asks for property address, check-out time, check-in time, and special requests (laundry, restocking, deep clean). It calculates turnaround duration based on property size and books available crew accordingly. For tight 3-4 hour windows, it prioritises nearby crews and sends urgent SMS dispatch notifications. Property managers receive confirmation with crew details and estimated completion time. This coordination eliminates the phone tag that causes missed turnarounds.

Can existing customers call to book additional one-off services between their recurring cleans?

Absolutely. The AI recognises returning customers by phone number, confirms their identity, and accesses their service history. If they want a deep clean before hosting guests or a one-off window cleaning, it books the additional service while maintaining their regular schedule. The system differentiates between recurring appointments and one-time add-ons, preventing scheduling conflicts.

What information does the crew receive after a booking is made?

Your team gets an instant SMS with customer name, phone number, property address and postcode, service type (residential/commercial/move-out), appointment date and time, estimated duration, special requests, and access instructions. For commercial contracts, it includes after-hours entry details. All information also appears in your cleaning management system with complete job specifications and customer notes.

How quickly can we deploy this for a cleaning company with multiple crews and service areas?

You can be live the same day. Set it up yourself in a couple of hours, or we do it for you: (1) configure your service types and pricing, (2) connect your cleaning software or calendar, (3) set crew availability and service areas by postcode, (4) define rules for commercial contracts or Airbnb turnovers. You test with sample calls, then redirect your business line. No hardware installation required.
Pricing

Simple pricing, no surprises

Choose a plan, or just pay for what you use. One flat price, never a surprise charge.

Save 25%
Starter
For solo owner-operators answering their own phone.
£48/mo
billed monthly
 
120 mins/mo · ~40 calls
£0.40 per included minute
Grace: up to 12 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
Most Popular
Growth
For small teams that never want to miss a job.
£105/mo
billed monthly
 
300 mins/mo · ~100 calls
£0.35 per included minute
Grace: up to 45 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
Pro
For multi-crew operators with high call volume.
£225/mo
billed monthly
 
750 mins/mo · ~250 calls
£0.30 per included minute
Grace: up to 150 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
No setup fee·No contract·30-day money-back·Usage alerts at 60 / 80 / 90%

Ready to Capture Every Booking?

Answer every call, book more jobs, and grow revenue without hiring office staff. Live the same day.

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Guides

Before you put an AI on your phone line

What we have written up in full, from the rules that keep an agent honest to the calls you should place before you buy anything.

The 11pm emergency callTriage, the on-call rota, safety calls you must never book, and what happens when the engineer does not answer.What lands in your CRM after the callWhy the summary arrives empty, why you get duplicate contacts, and what a call note has to contain to be worth keeping.Would a text back be enough?Published UK prices for both, and the SMS consent rule that makes the cheaper option the complicated one.The system prompt for a trade agentA complete, copy-paste prompt with triage, call-out fee rules and the safety refusals built in.

All guides · Free tools

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