AI Receptionist for HVAC Contractors
Never Miss an Emergency Call

The AI recognizes emergency keywords like "no heat," "gas smell," "refrigerant leak," or "system failure" and prioritizes them immediately. It dispatches your on-call technician with the customer's address, issue description, and contact info via text/call. You can set emergency routing rules: commercial buildings get priority, life-safety issues escalate to supervisor, etc.

Yes. During setup, you provide pricing for common jobs: AC tune-ups, furnace repairs, duct cleaning, new system installs (by tonnage/SEER rating). The AI gives accurate estimates based on customer's system type and square footage. For complex jobs requiring site visits, it books diagnostic appointments and explains your £99-£149 service call fee.

Yes. We integrate with ServiceTitan, Jobber, FieldEdge, Housecall Pro, ServiceM8, and 15+ field service platforms. Every call creates a job, books appointments in your technician's calendar, and updates customer records. Your dispatch board updates in real-time-no manual data entry.

The AI scales instantly during extreme weather. When call volume spikes 8x during 100° heatwaves or winter freezes, it answers every call in under 10 seconds while your team focuses on completing jobs. It prioritizes emergencies, quotes routine maintenance, and captures overflow leads competitors miss.

Absolutely. The AI has real-time access to your technician calendars. It books maintenance appointments in available slots, dispatches emergency calls to on-call techs, and sends instant notifications with job details. Technicians receive customer info, issue description, and site address before they arrive.

The AI recognizes commercial accounts and references their service agreements. It knows which buildings have preventive maintenance contracts, priority response SLAs, and after-hours coverage. For contract customers, it books quarterly tune-ups automatically and alerts your team to warranty-covered repairs.

Yes. The AI is trained on HVAC systems: split systems, packaged units, heat pumps, ductless mini-splits, tonnage calculations, SEER ratings, refrigerant types (R-410A, R-22), thermostats, and air handlers. It asks diagnostic questions like "Is the outdoor unit running?" and "What temperature is your thermostat set to?"

Yes. The AI explains your financing options: 0% APR for 12 months, low monthly payments, approved credit amounts, and special promotions. It captures leads interested in £5K-£8K system replacements and schedules in-home consultations with your comfort advisor.

The AI knows your labor warranty terms (1-2 years typical), manufacturer equipment warranties (5-10 years), and maintenance plan pricing. It explains what's covered, schedules warranty service calls, and upsells annual tune-up plans that reduce callbacks and increase lifetime customer value.

The AI recognizes complex situations (multi-zone systems, commercial chillers, unusual noises, repeat callbacks) and transfers to your office manager or service coordinator in real-time. The transfer includes a summary of the conversation so your team has full context.

Yes. We support residential contractors, commercial mechanical contractors, and companies doing both. You can route calls by building type: residential homes, apartments, retail stores, restaurants, office buildings, industrial facilities. Each can have different pricing and response times.

The same day. You can set it up yourself in a couple of hours through self-serve onboarding, or we set it up for you in the same window: service areas, pricing, emergency protocols, and your field service software. No hardware, no long install.