AI Receptionist for Interior Designers
Never Miss a Project Enquiry
In a solo or boutique studio the lead designer is out on site all day, so a first-time enquiry hits voicemail and the caller rings the next studio on Houzz. DeskCaller's AI answers on the first ring, qualifies the scope, budget and timescale, and books that enquiry straight into your calendar. From single rooms and e-design to full-service and commercial projects. Live the same day.
Why Interior Designers Lose Projects
Every enquiry that hits voicemail is a design project going to the studio that answered first and sounded organised.
You Can't Answer From a Site Visit or Showroom Appointment
You're pinning fabric samples for a living-room scheme or walking a client round a showroom when the phone rings with a whole-home enquiry. You can't break away. By the time you ring back the caller has already spoken to two other studios and booked a consultation elsewhere. Design clients ring several practices and go with whoever picks up and sounds organised.
Enquiries Arrive Without Scope, Budget or Timescale
A voicemail says 'I'd like some help with my house' and nothing else. You spend the first half of every consultation drawing out the basics: how many rooms, renovation or new-build, the furnishings budget, when they need to move in. Without that captured up front you can't tell an e-design enquiry from a £40,000 full-service project, and you plan your week blind.
After-Hours and Trade Calls Go to Voicemail
Homeowners browse portfolios in the evening once the children are asleep, ready to commit to a project. Suppliers, joiners and showrooms ring during the day about live schemes. Both hit voicemail while you're with a client, so serious enquiries cool off and trade coordination stalls until you can call everyone back.
Built for Interior Design Studios
From First Enquiry to Booked Consultation
DeskCaller understands e-design, full-service residential and commercial projects. It qualifies scope and budget, captures colour and material preferences, and routes by project size with the composure of your best studio manager.
Budget and Scope Qualification
Ask the furnishings and design-fee budget up front and route accordingly. Smaller single-room briefs go to e-design or a virtual consultation, full-house and renovation projects go to a discovery call, larger commercial fit-outs go straight to the principal designer.
Project Brief Intake
Capture property type, rooms involved, whether it's a renovation or new-build, approximate floor area in square metres, and the desired move-in or completion date. You arrive at the consultation with the brief already sketched out.
Consultation and Site-Visit Booking
Offer real availability and book the initial consultation or site visit straight into your calendar. Confirmation and reminder texts go out automatically, so fewer appointments slip and your diary stays organised.
24/7 Enquiry Answering
Answer homeowners researching studios in the evenings and at weekends with a warm, on-brand greeting. Never lose a project to voicemail because you were on a site visit or the enquiry came in after six.
Style and Scheme Preferences
Record the look a client is after, whether classic, contemporary, coastal or something eclectic, along with colour and material leanings, Pinterest boards and photos of rooms they love. You review the direction before you meet.
E-Design Enquiries
Explain how remote e-design works for single rooms, take the room details and photos, and route the enquiry to your online design package. Perfect for clients outside your area or on a tighter budget.
Service Tier Guidance
Explain the difference between e-design, a paid consultation, full-service design and commercial projects so callers understand what each involves and where their brief fits before they book.
Trade and Supplier Routing
Recognise joiners, upholsterers, fabric houses and showrooms ringing about live schemes and route them to the right project manager, so principals aren't pulled off client work for an order update.
Commercial and Developer Enquiries
Spot enquiries from developers, landlords, hospitality and office fit-outs, and flag them as priority. A prompt, polished response wins larger commercial projects that would otherwise go to the studio that replied first.
Pre-Consultation Questionnaire
After booking, text a short design questionnaire covering how the client lives, storage needs, how they entertain and what they want the space to feel like. The homework is done before you meet, so the consultation is far more productive.
Portfolio and Guide Requests
Email your portfolio, process overview and pricing guide the moment a caller asks, so prospects arrive at the consultation already familiar with your work and how you charge.
Multi-Language Answering
Answer callers in several languages so international buyers and non-English-speaking clients can enquire about a project without you needing to organise bilingual cover.
See It In Action
Real call transcript: Whole-Home Design Enquiry Booked Into a Paid Consultation
Duration: 3 min 40 sec • Outcome: Initial consultation booked at the property, brief and budget captured for a full-service project
Syncs With the Tools Designers Run On
Works alongside Houzz Pro, Studio Designer, Programa, Mydoma Studio and Xero, so consultations and site visits book straight into your calendar and every enquiry lands in your CRM with scope, budget and preferences captured. No manual data entry from voicemail.
What Your AI Receptionist Captures on a Design Enquiry
Inbound to a design studio is overwhelmingly new-enquiry qualification rather than emergencies, and designers filter hard on budget fit, so capturing the budget and scope up front saves wasted consultation slots. Many enquiries are unqualified, wanting a decorator or simply price-shopping, so the agent tags each one and routes the details into your CRM while you're out on site visits, at supplier meetings or in client presentations.
- Project type: full refurbishment or a single room
- Property type: flat, terrace, period home or new-build
- Rough budget band for design and furnishings
- Timeline and desired move-in or completion date
- Full-service design or e-design
- Residential or commercial project
- Postcode and consultation preference: in person or virtual
Frequently Asked Questions
Can DeskCaller qualify the budget and scope before booking a consultation?
Can it capture colour and material preferences, mood boards and inspiration before we meet?
How does it handle the difference between e-design, full-service and commercial projects?
What happens when developers or commercial clients call about a larger project?
Can it handle trade and supplier calls separately from client enquiries?
Is DeskCaller GDPR compliant with how it handles client details?
How quickly can we go live during a busy period?
Does it work for a solo designer as well as a larger studio?
Ready to Capture Every Design Enquiry?
Answer 24/7 while you're on site visits, qualify scope and budget, and book paid consultations automatically. From single rooms to full-house and commercial projects. Most studios go live the same day.
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Simple pricing, no surprises
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