DeskCaller

AI Receptionist for Staffing Agencies
Capture Every Candidate While Recruiters Place

Pre-screen candidates 24/7, capture client reqs instantly, schedule interviews automatically, and manage contractors seamlessly. Stop losing £5K-15K placement fees to voicemail. Live in 24 hours.

See How It Works
30%
Missed calls average
24/7
Candidate capture
60%
Faster screening

Why Staffing Agencies Lose Placements

Every missed call is a placement fee lost. Candidates and clients won't wait for callbacks.

Missing candidates while on phone screens

Your recruiters are conducting interviews when perfect candidates call about open positions. They hit voicemail and apply with your competitor instead. Every missed call is a placement fee walking out the door - worth £3,000-15,000 per position.

Client requisitions getting lost

Hiring managers call with urgent needs while your account managers are in meetings. Without capturing the full requirements immediately, positions go unfilled or clients engage multiple agencies. First agency to present qualified candidates wins the business.

Manual screening burning recruiter time

Recruiters spend 60% of their day on repetitive candidate pre-screening - checking availability, salary expectations, right-to-work status. Meanwhile, qualified candidates wait days for callbacks and accept offers elsewhere.

Staffing-Specific Features

Built for Recruitment Operations

From candidate screening to contractor management, every feature is designed for staffing success.

Candidate Pre-Screening

Capture role interest, experience level, location, salary expectations, and work authorization. Recruiters only speak to qualified candidates.

Client Req Capture

Collect job title, location, salary band, must-haves, and timeline from hiring managers. Route complete briefs to account managers instantly.

Interview Scheduling

Book phone screens based on recruiter availability and candidate preferences. Send calendar invites automatically with prep materials.

Urgency Detection

Identify temp fill requests, same-day starts, and critical positions. Route urgent placements to available recruiters immediately.

Resume Collection

Request CVs via SMS during calls. Parse and attach to candidate profiles automatically. No more chasing documents.

Reference Checking

Schedule reference calls and collect contact details. Send automated reminders to candidates about pending references.

Contractor Check-ins

Handle timesheet reminders, contract extensions, and placement satisfaction calls. Identify flight risks before they leave.

Multi-Location Routing

Direct calls to the right desk - perm, temp, executive, or technical. Route by industry vertical, location, or seniority level.

Compliance Verification

Check IR35 status, visa requirements, and right-to-work. Flag compliance issues before they become problems.

Redeployment Capture

When contractors finish assignments, capture availability for new roles. Keep your bench talent engaged and billing.

Business Development

Qualify new client inquiries about staffing needs. Capture company size, hiring volumes, and preferred terms.

After-Hours Coverage

Capture urgent temp requests overnight and weekends. Healthcare and hospitality clients need 24/7 staffing support.

See It In Action

Real call: Senior Developer Candidate Screens & Books Interview

Call Duration
2 min 45 sec
Outcome
Qualified candidate booked, £75K position
AI Receptionist:
“Good morning, thank you for calling TalentPro Staffing. How can I help you today?”
Candidate:
“Hi, I saw your job posting for a Senior Full Stack Developer role. Is that position still available?”
AI Receptionist:
“Yes, that position is still open. It's a great opportunity with one of our tech clients in Manchester. Can I start by getting your name and confirming you have full-stack development experience?”
Candidate:
“I'm James Wilson. Yes, I have 8 years experience with React, Node.js, and AWS. Currently working as a lead developer.”
AI Receptionist:
“Excellent experience, James. This role requires UK work authorization. Can you confirm your right-to-work status?”
Candidate:
“Yes, I'm a UK citizen, no visa requirements.”
AI Receptionist:
“Perfect. The position offers £70,000-80,000 depending on experience, with benefits and flexible working. What are your salary expectations?”
Candidate:
“I'm looking for around £75,000 minimum. Currently on £72,000 but looking for the next step up.”
AI Receptionist:
“That's within range. The role is hybrid with 2 days in the Manchester office. Are you able to commute to Manchester?”
Candidate:
“Yes, I'm based in Stockport so Manchester is perfect. What's the interview process?”
AI Receptionist:
“Great location match! The process starts with a 30-minute phone screen with our technical recruiter Sarah Chen, followed by a technical assessment and final interview with the client. Sarah has availability tomorrow at 11am or Thursday at 2pm for your initial screen. Which works better?”
Candidate:
“Tomorrow at 11am works perfectly.”
AI Receptionist:
“Excellent! I've scheduled your phone screen with Sarah Chen for tomorrow at 11am. She'll call you on this number. Please have your CV ready to discuss your React and AWS experience in detail. I'll also send you a text with the job specification and company information. Is there anything specific about the role you'd like Sarah to cover?”
Candidate:
“I'd like to know about their tech stack and team structure.”
AI Receptionist:
“I've noted that for Sarah to address. She'll cover their full tech stack, team structure, and growth plans. You'll receive a calendar invite and SMS confirmation shortly. We're excited about your background and look forward to speaking with you tomorrow!”

What Staffing Leaders Are Saying

Real stories from agencies capturing more candidates, filling more positions, and scaling without adding headcount.

We went from 25% to 65% candidate capture rate overnight

“We were losing great candidates to voicemail while our recruiters were on phone screens. DeskCaller now pre-screens every candidate 24/7, captures their details, and books qualified ones straight into our calendars. Our placement rate has doubled because we're first to respond.”

Michelle Taylor, Managing Director

Tech recruitment agency, London

Cut screening time by 70% and increased billings by £2M

“Our recruiters were spending 4 hours daily on basic screening calls. Now the AI handles work authorization, salary expectations, notice periods, and location preferences. Recruiters only speak to qualified, interested candidates. They're making 3x more placements with the same headcount.”

David Kumar, Operations Director

150-person staffing firm, Birmingham

Never miss urgent temp fills or contractor extensions again

“Healthcare clients call at 2am needing nurses for morning shifts. Contractors call about extensions while we're closed. DeskCaller captures everything, identifies urgency, and texts our on-call team. We've won three major healthcare accounts just from our 24/7 responsiveness.”

Sarah O'Brien, Healthcare Division Lead

Medical staffing agency, Manchester

Increased contractor redeployment rate from 40% to 75%

“When contracts end, we used to lose contractors to competitors before we could offer new roles. Now DeskCaller calls them proactively, captures their availability, and matches them to open positions. Our bench is always full and billing. It's transformed our contractor retention.”

Robert Singh, Contract Services Manager

IT contracting specialist, Edinburgh

Integrates With Your Staffing Tech Stack

Seamless integration with Bullhorn, Crelate, JobAdder, and all major ATS platforms. Candidate records and client reqs flow directly into your existing workflows.

Bullhorn
Crelate
JobAdder
Vincere
Loxo
Greenhouse
Lever
Workable
Salesforce
HubSpot
Calendly
Zapier

Frequently Asked Questions

How does the AI understand staffing industry terminology like perm vs contract?

Your AI is trained on staffing-specific vocabulary including perm, contract, temp-to-perm, IR35, umbrella companies, PSC, RTR (right to represent), work authorization types, notice periods, and billing rates. It speaks fluently about different engagement models and can explain the differences to candidates who ask.

Can it pre-screen candidates on technical skills and experience level?

Yes. The AI conducts structured screening based on your requirements - years of experience, specific technologies, certifications, industry background, and management experience. It asks follow-up questions to verify claims and gauges depth of expertise. All responses are captured and scored for recruiter review.

Does it integrate with Bullhorn, Crelate, JobAdder, and other staffing ATS systems?

Yes, DeskCaller integrates with all major staffing ATS platforms including Bullhorn, Crelate, JobAdder, Vincere, Loxo, and Greenhouse. Candidate records are created automatically with pre-screening notes, availability, and salary expectations. Client requisitions flow directly into your ATS as job orders.

How does it handle urgent temp fills and shift coverage?

The AI recognises urgency keywords like 'tomorrow morning', 'emergency cover', or 'immediate start'. It captures shift details, required skills, and location, then immediately texts your on-call team or designated urgent desk. For healthcare and hospitality, it can even start calling available workers from your database.

Can it manage contractor timesheets and assignment extensions?

Absolutely. The AI handles timesheet reminder calls, captures weekly hours, and identifies contractors approaching assignment end dates. It proactively asks about extension interest, captures feedback about the placement, and alerts account managers about any issues or flight risks.

What about compliance and right-to-work verification?

The AI verifies work authorization status, visa types, and expiry dates. For UK agencies, it checks IR35 status and explains inside vs outside determinations. It flags any compliance concerns and ensures all regulatory requirements are captured before scheduling interviews.

What's the ROI for a staffing agency with 20-50 recruiters?

Most agencies see ROI within 30 days. If you capture just 10% more candidates and fill 2-3 additional positions monthly at £5,000 average fees, that's £10,000-15,000 in additional monthly revenue. Add reduced recruiter screening time and you're looking at 300-500% ROI. The system typically pays for itself with one extra placement.

Stop Losing Placement Fees to Voicemail

Join leading staffing agencies capturing every candidate 24/7. Pre-screen automatically. Fill positions faster. Scale without hiring. Live in 24 hours.