AI Receptionist for Catering Companies
Never Miss a Wedding Enquiry Mid-Service
Weddings, corporate events, and private parties, the enquiries land while you're at the pass. DeskCaller's AI answers on the first ring, captures guest numbers, dietary requirements, and the date, and books the tasting straight into your calendar. Syncs with your calendar and catering software. Live the same day.
Why Caterers Lose Enquiries Before They're Even Quoted
Busy caterers can't answer every call while they're serving events, prepping kitchens, and running tastings, and each missed ring is a wedding or event booking that goes elsewhere.
Enquiries land while you're at the pass
A couple rings about their summer wedding just as you're plating a 150-cover dinner. Nobody's free, the call goes to voicemail, and by morning they've booked the caterer who picked up.
You can't quote from behind the counter
Guest numbers, dietary requirements, date availability, most enquiries need a proper conversation. Your team can't stop mid-event to have it, so the call, and the booking, is lost.
Details get lost between the phone and the kitchen
Allergens, guest counts, and venue notes end up scribbled on an order pad. One mis-keyed number and a tasting or a whole event is set up wrong.
Built for Catering Operations
From wedding enquiries to corporate accounts. Capture every lead while you're serving events, prepping kitchens, or running tastings.
24/7 Wedding & Event Enquiry Capture
Answer calls during service, prep, and tastings. When a couple rings about their wedding at 9pm, your AI takes the enquiry instead of sending them to voicemail.
Tasting & Consultation Booking
Offer available slots and book tastings straight into your calendar. Confirmation emails go out automatically while you're serving a full room.
Dietary & Allergen Capture
Ask about vegetarian, vegan, gluten-free, and allergen requirements, record exact counts, and pass detailed notes to your kitchen before the tasting.
Guest Numbers & Event Type
Capture guest count, event type (wedding, corporate, private party), service style (buffet, plated, sharing), and venue so you can quote accurately.
Fast Enquiry Response
Reply to website and marketplace enquiries in minutes, not the next day, so you reach couples and organisers while they're still comparing caterers.
Complex Request Triage
Flag the enquiries that need your head chef, split menus, multi-day events, or awkward venues with no kitchen, for a personal call-back.
Corporate & Repeat Accounts
Recognise regular corporate clients by number, apply their agreed rates for weekly lunch drops or quarterly events, and route them to the right person.
Event Detail Collection
Collect date, venue, indoor or outdoor, kitchen and power access, load-in time, and service window so your proposal is right first time.
Automated Follow-Ups
Send a friendly follow-up after the first enquiry and a reminder before the tasting, so warm leads don't go cold while you're on site.
Calendar & CRM Sync
Every enquiry syncs to your calendar and catering software with date, guest count, dietary notes, and contact details. No re-keying.
Peak Season Cover
Handle a rush of enquiries across wedding season and the festive period without a busy tone or a full voicemail box.
Quotes, Deposits & Confirmations
Send proposal and deposit links during or after the call and confirm the booking, so a held date becomes a signed one.
See It In Action
AI receptionist takes a wedding enquiry and books a tasting (1 min 40 sec)
🤖 DeskCaller AI
Good evening, thank you for calling Elegant Events Catering. How can I help you today?
👤 Customer
Hi, we're getting married next June and need catering for about 120 guests. Do you have availability?
🤖 DeskCaller AI
Congratulations! We'd love to help with your wedding. Can I take the date in June, and which venue?
👤 Customer
June 14th at The Manor House in Chipping Norton.
🤖 DeskCaller AI
Lovely, we do work at The Manor House and that date is free. For 120 guests, are you thinking a buffet, a plated dinner, or sharing platters?
👤 Customer
Plated would be lovely. Three courses.
🤖 DeskCaller AI
A great choice. Any dietary requirements I should note down? Vegetarian, vegan, gluten-free, or allergies?
👤 Customer
Yes, probably 10 vegetarians and 3 or 4 gluten-free guests.
🤖 DeskCaller AI
Noted. For a June wedding with 120 guests and plated service, our packages usually run from £45 to £85 per head depending on the menu. Would you like to come in for a tasting to go through the options?
👤 Customer
Yes, definitely. When can we come in?
🤖 DeskCaller AI
I have Thursday at 2pm or 6pm, or Saturday at 11am. Which suits you both best?
👤 Customer
Saturday at 11am would be perfect.
🤖 DeskCaller AI
Wonderful, I've booked your tasting for Saturday at 11am. Can I take your names and a contact number?
👤 Customer
Sarah and Tom Mitchell, and my mobile is 07700 900456.
🤖 DeskCaller AI
Thank you, Sarah. You'll get a confirmation email with directions and what to expect. We'll have sample menus ready for 120 guests. Looking forward to meeting you both on Saturday!
Integrates With Your Catering Software
Works with Planning Pod, Tripleseat, Caterease, and the other catering platforms, plus your calendar and CRM. Every enquiry syncs automatically.
Frequently Asked Questions
Is DeskCaller GDPR compliant with our customers' details?
Can the AI check date availability and book tastings into our calendar?
How does it handle dietary requirements and allergens?
Does it work with our catering and event software?
What happens when a big enquiry comes in during a Saturday event?
Can it recognise our corporate accounts and apply agreed rates?
Will callers know it's an AI, and can it sound like us?
How quickly can we go live?
Ready to Capture Every Catering Enquiry?
See how DeskCaller answers on the first ring, checks your dates, captures dietary requirements, and books tastings around the clock. Live the same day.
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Get Started
Ready to transform your lead management?
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Simple pricing, no surprises
Choose a plan, or just pay for what you use. One flat price, never a surprise charge.