AI Receptionist for Double Glazing Companies
Never Miss Another Enquiry
DeskCaller's AI receptionist answers every double glazing enquiry 24/7, even when your surveyors are on-site. Qualify leads instantly, book surveys automatically, and sync with Business Pilot or AdminBase. Capture the 63% of enquiries you're currently losing. Live in 14 days.
The Problem
Every missed enquiry is a £3,000+ installation lost.
Homeowners call 4-5 double glazing companies before booking a survey. The first company who answers gets the job. 63% of your enquiries go unanswered because your team is on-site measuring and fitting. Those are thousands in lost revenue every month.
Surveyors miss calls on-site
Your team is measuring windows and installing frames. Every missed call is a lost survey opportunity. Homeowners call 4-5 companies and book with the first one who answers.
Evening enquiries go unanswered
60% of homeowners research double glazing after 6pm and weekends. Your competitors with 24/7 answering services capture those leads while you lose thousands in potential installations.
Unqualified leads waste time
Your surveyors drive 30 minutes for quotes that go nowhere. No pre-qualification means wasted diesel, lost time, and lower conversion rates. You need leads qualified before booking surveys.
The Solution
AI receptionist built for double glazing businesses.
Answer every enquiry in 10 seconds. Qualify leads instantly. Book surveys automatically. Sync with your CRM. Works 24/7 while your team focuses on installations.
24/7 enquiry capture
AI answers every call in under 10 seconds, even when your team is on-site installing. Captures evening and weekend enquiries from homeowners researching new windows, doors, and conservatories. Never lose another enquiry to competitors.
Instant lead qualification
AI asks qualifying questions: property type, replacement or new build, timeframe, budget range. Pre-qualifies leads before booking surveys. Your surveyors only visit serious buyers, increasing conversion rates by 87%.
Automated survey booking
AI checks your surveyor calendars and books appointments instantly. Sends SMS confirmations with address, contact details, and project requirements. Surveys appear in your CRM automatically, no manual data entry.
Complete CRM integration
Every enquiry logged in Business Pilot, AdminBase, or Glazepoint CRM automatically. Captures property details, window counts, door requirements, conservatory interest, and budget. Full call recordings and transcripts for quality control.
How It Works
Go live in 14 days
Setup is fast and simple. We handle the technical configuration.
We learn your glazing business
Tell us your service areas, survey process, product range (uPVC, aluminium, timber), pricing brackets, and qualifying questions. We configure your AI receptionist in 14 days with your brand voice.
We build and test your AI
We configure an AI trained on double glazing: window types, door styles, conservatory options, energy ratings, guarantees, and finance options. You test qualification scenarios before we go live.
Homeowners get instant answers 24/7
Forward your number or get a new one. Every enquiry answered in 10 seconds. Qualified leads booked for surveys instantly. Everything syncs to Business Pilot, AdminBase, or your glazing CRM.
See It In Action
Real double glazing enquiry handled by AI.
Watch how the AI qualifies the lead, captures property details, and books a survey appointment - all in under 2 minutes.
Integrations
Works with your glazing CRM software.
Seamlessly integrates with Business Pilot, AdminBase, Glazepoint, and 10+ home improvement CRMs.
CRM
FAQs
Questions about double glazing AI receptionists?
How does the AI qualify double glazing leads?
The AI asks key qualifying questions: property type (house/flat/bungalow), project scope (windows/doors/conservatory), frame material preference (uPVC/aluminium/timber), approximate window count, timeframe, and budget range. It filters out time-wasters and only books surveys for qualified, serious buyers - improving surveyor efficiency by 87%.
Can it provide instant quotes over the phone?
No. The AI explains that accurate quotes require a free home survey for precise measurements, noting that every property is different. It positions the survey as valuable (detailed assessment, energy efficiency advice, guarantee information) and books the appointment immediately. This is the industry-standard approach.
Does it integrate with Business Pilot, AdminBase, or Glazepoint CRM?
Yes. We integrate with Business Pilot, AdminBase, Glazepoint, Eworks Manager, and 10+ glazing/home improvement CRMs. Every enquiry creates a lead record, survey appointments appear in your calendar, and all property details (window count, door types, budget) are captured automatically. No manual data entry.
How does it handle evening and weekend enquiries?
The AI answers 24/7, capturing the 60% of enquiries that come outside business hours. Homeowners research double glazing in the evening after work and weekends. While competitors miss these calls, you capture and qualify them instantly, booking surveys for Monday morning.
Can it book surveys directly into my calendar?
Absolutely. The AI has real-time access to your surveyor calendars. It books appointments in available slots, avoids double-bookings, and sends SMS/email confirmations to homeowners with surveyor name, appointment time, and what to expect. Surveys sync to your CRM immediately.
What about repair work vs new installations?
The AI distinguishes between urgent repairs (misted glass, broken handles, failed seals) and new installation projects. Repairs can be triaged for immediate service, while installations are qualified and booked for surveys. Each follow different scripts based on your business priorities.
Does it understand different glazing products?
Yes. The AI is trained on double glazing terminology: casement windows, tilt and turn, sash windows, sliding patio doors, bi-fold doors, French doors, conservatories, orangeries, A-rated energy efficiency, Low-E glass, and more. It can discuss product options confidently.
Can it handle finance and payment questions?
Yes. The AI explains your finance options (0% APR, monthly payments, deposit amounts) and captures leads interested in financing. For complex finance queries, it books a survey where your team can discuss tailored payment plans.
How does it prevent surveyors visiting time-wasters?
Pre-qualification is built-in. The AI confirms budget expectations, genuine buying timeline (not "just researching for next year"), property ownership (not tenants without landlord approval), and decision-maker status. Only qualified leads get survey appointments, saving hours of wasted travel.
What if a lead has urgent questions only humans can answer?
The AI recognizes complex situations (commercial projects, listed buildings, planning permission queries, warranty claims) and can transfer to your office manager or capture details for callback. It provides context so your team is fully prepared.
Does it work for window and door specialists?
Yes. We support window replacement companies, door specialists, conservatory installers, and full home improvement contractors. The AI can be configured for residential or commercial projects, or both, with different qualification criteria for each.
How quickly can we go live?
Most glazing companies go live within 14 days. We need time to configure your product range, service areas, qualification questions, survey availability, and CRM integration. Rush implementations available for seasonal peaks (spring/summer installation season).
Stop losing double glazing enquiries.
Join double glazing companies capturing evening enquiries and qualifying leads automatically. Book a 15-minute demo to see the AI handle real homeowner calls.