AI Receptionist for Double Glazing Companies
Never Miss Another Enquiry
DeskCaller's AI receptionist answers every window and door enquiry on the first ring, even when your team is out surveying and fitting. It qualifies the job, books the home survey, logs misted-unit repairs, and syncs to your calendar and CRM. Live the same day.
The Problem
Every missed enquiry is a job for whoever answers first.
Homeowners ring round several companies before they book a survey, and the first one to answer usually wins the job. When your team is out measuring and fitting, those calls go unanswered, and every one is a window or door job handed to a competitor.
Fitters can't answer on the tools
Your installers are up a scaffold fitting a bay window or sealing a set of French doors. They can't stop to take every call, so the homeowner ringing round for quotes books a survey with whoever picks up first.
Evening enquiries hit voicemail
Most homeowners look at new windows and doors after work or at the weekend, exactly when your office is shut. A voicemail rarely gets a callback. They simply try the next company on the list.
Misted units and repairs get lost
Calls about blown double-glazed units, dropped doors and faulty handles come in all day. With no one to log the address, take the frame details and ask for a photo, small repair jobs slip through and reviews suffer.
The Solution
An AI receptionist built for windows and doors.
Answers on the first ring. Qualifies the job. Books the survey. Logs repairs. Syncs to your calendar and CRM, all day and every day, while your team stays on the tools.
Answers every enquiry, day or night
Picks up on the first ring while your team is out surveying and fitting. Captures new-window, door and conservatory enquiries in the evenings and at weekends, so you are not handing leads to the company down the road.
Qualifies the job before a surveyor sets off
Asks what a good salesperson would: house or flat, uPVC, aluminium or timber, supply-and-fit or a repair, roughly how many windows, and when they would like the work done. Your surveyor only visits genuine jobs.
Books the home survey into your diary
Offers your real availability, books the appointment, and texts the homeowner a confirmation with the surveyor's name and what to expect. Misted or blown units are logged with the address and frame details for a repair visit.
Writes every call up in your CRM
Enquiry notes, property details and the full transcript land in the tools you already use. No scribbled notes lost on a van dashboard, and nothing forgotten between the phone call and the survey.
How It Works
Live the same day
Setup is quick and we handle the technical side.
Tell us how you sell
Share your service area, your product range (uPVC, aluminium, timber), whether you do supply-and-fit or repairs, your FENSA registration, guarantees, and the questions you want every caller asked.
We build it and you test it
We set up an AI receptionist that speaks in your brand voice and knows your products. You try it on real scenarios first: a full-house quote, a single misted unit, a warranty query, before it takes a live call.
Homeowners get answered straight away
Forward your number or take a new one. Every enquiry is answered, genuine jobs are booked for a survey, and the notes sync to your calendar and CRM.
See It In Action
A real repair enquiry, handled start to finish.
Watch how the AI diagnoses a misted unit, keeps the frame, shares an honest price range, and books a fitter, all in one call.
Integrations
Syncs with your calendar and CRM.
Books surveys straight into your calendar and writes every enquiry, with property details and the full transcript, into the CRM you already use.
FAQs
Questions about a double glazing AI receptionist?
How does the AI qualify a double glazing enquiry?
It asks what a good surveyor would: property type, uPVC, aluminium or timber, supply-and-fit or a repair, roughly how many windows or doors, and rough timescale. Genuine jobs are booked for a home survey, while repairs such as misted units are logged with the address and frame details.
Can it give a price over the phone?
For repairs like a blown unit or a dropped door it can share your standard price ranges and book a visit to confirm. For new windows and doors it explains that an accurate quote needs a home survey to measure up, and books that in. It will not commit you to a figure it cannot stand behind.
Is my customers' data handled safely and kept in the UK?
Yes. DeskCaller is GDPR compliant. Call recordings, transcripts and customer details are encrypted in transit and at rest, stored on UK-based servers, with role-based access so only your team can see them.
Does it handle misted or blown units and other repairs?
Yes. It recognises repair enquiries, including misted or blown double-glazed units, faulty handles, dropped or draughty doors and failed hinges. It takes the address and frame details, asks for a photo, and books a fitter, keeping repairs separate from new-installation surveys.
Will it work with our calendar and CRM?
Yes. It books surveys straight into your calendar and writes every enquiry, with property details and the full transcript, into the CRM you already use, through Google Calendar, HubSpot, Salesforce, Pipedrive and automation tools like Zapier and Make. No re-keying.
What about evening and weekend enquiries?
It answers around the clock, so the enquiries that come in after work and at the weekend, when most homeowners are actually looking at new windows, get a proper conversation and a booked survey instead of a voicemail.
Does it understand FENSA, guarantees and finance questions?
Yes. You tell it about your FENSA registration, insurance-backed guarantees and any finance options, and it answers common questions accurately. Anything detailed is captured and passed to your team, or the call is put through to the office.
Can it pass a call to a person when it needs to?
Yes. For listed buildings, planning queries, commercial projects or a warranty claim, it can transfer to your office or take full details for a callback, with a written summary so whoever picks up is already up to speed.
How quickly can we go live?
You can be live the same day. Set it up yourself in a couple of hours with self-serve onboarding, or we will do it for you: load your product range, service area and qualifying questions, connect your calendar and CRM, and set your brand-voice greeting. No hardware.
Stop losing window and door enquiries.
Hear the AI handle a real homeowner call, from a full-house quote to a single misted unit, and book surveys straight into your diary. Book a quick demo and try it for yourself.
Simple pricing, no surprises
Choose a plan, or just pay for what you use. One flat price, never a surprise charge.
Schedule a Discovery Call
Book a time that works best for you
Get Started
Ready to transform your lead management?
Fill out the form below and we'll get back to you within 24 hours to discuss how DeskCaller can help your business.
Guides
Before you put an AI on your phone line
What we have written up in full, from the rules that keep an agent honest to the calls you should place before you buy anything.
Related Industries