Stop Losing £450 Suits While Your
Hands Are Full of Pins
You can't answer phones with pins in your mouth or while threading a needle. Meanwhile, wedding parties and bespoke clients call competitors. Our AI handles every call, books fittings, quotes alterations, and manages your seasonal surge—so you can focus on your craft.
Every Missed Call Is a £200+ Alteration Lost
You Cannot Answer the Phone With Pins in Your Mouth
You're pinning a wedding dress hem, mouth full of pins, hands holding fabric taut. The phone rings. It's a mother-of-the-bride needing urgent alterations (£200+ job). You cannot move. By the time you call back 20 minutes later, she's found another tailor. Research shows many tailor calls happen during active fittings. You're losing £1,500+ weekly because your hands are always busy with needles, measuring tapes, or delicate fabrics.
Wedding Season Creates 3-5x Call Volume You Cannot Handle
April through September: your phone rings non-stop. Bridesmaids need alterations, groomsmen need suit adjustments, mothers need outfit fixes. Each call takes 10-15 minutes to discuss measurements, timeline, pricing. You're already booked 6 days a week, 10 hours daily. Meanwhile, 30+ calls go to voicemail. Your competitor with reception help books £25,000 in wedding alterations while you max out at £8,000.
Complex Consultations Require 20-Minute Phone Conversations
Customer wants a bespoke three-piece suit. They have questions about fabrics (wool vs. cashmere blend), style (British vs. Italian cut), timeline (need it in 4 weeks), and price (£800-£2,500 range). You spend 20 minutes explaining options, taking initial measurements over the phone, checking your calendar. That's 3 consultations per hour maximum. During busy periods, you're choosing between serving walk-ins or answering phones. Both suffer.
Your AI Assistant That Knows Every Stitch
24/7 Alteration & Bespoke Enquiries
Customer calls at 8 PM: 'I need my wedding dress altered, ceremony in 3 weeks.' AI responds instantly: 'Congratulations on your wedding! We specialise in bridal alterations. For a 3-week timeline, we can accommodate that with our rush service. Hemming starts at £60, taking in sides at £80, and bustle additions at £120. When can you come for a fitting?' Books appointment, sends preparation instructions, captures all details.
Smart Pricing & Timeline Management
AI knows your pricing matrix: Simple hem (£15-25), suit alterations (£40-80), wedding dress (£150-400), bespoke suit (£800-2500). Manages timelines: 'Standard alterations take 5-7 days, rush service available for 50% extra, bespoke suits need 4-6 weeks.' Automatically adds rush charges for tight deadlines. Prevents overbooking during peak seasons. Never underquotes complex jobs.
Measurement & Fabric Consultation
Handles complex bespoke discussions: 'For business suits, we recommend Super 120s wool at £1,200. For special occasions, consider Super 150s at £1,800. Our master tailor has 30 years Savile Row experience.' Explains measurement process: 'First fitting takes 45 minutes for 27 measurements. Please wear the shoes and undergarments you'll use with the final garment.' Educates on fabric care, alterations vs. new construction.
Appointment Scheduling with Buffer Time
AI understands fitting complexity: Wedding dress (90 min), suit alterations (45 min), simple hem (20 min). Books with appropriate buffers. 'I see you need multiple bridesmaid dresses altered. I'll book you a 2-hour slot this Saturday to handle all 4 dresses. Please have them try everything on before coming.' Prevents rushed fittings, ensures quality time per customer.
Seasonal Surge & Event Management
Handles wedding season chaos intelligently: 'May is filling quickly. I have 3 slots left for wedding alterations. Book now to ensure your date.' Manages event deadlines: 'For your June 15th wedding, final fitting must be June 8th, alterations start May 25th, first fitting by May 18th. Shall I reserve these dates?' Automatically prioritises urgent jobs, suggests off-peak discounts for flexible timelines.
Collection & Delivery Coordination
Manages pickup logistics: 'Your alterations are complete. Collection hours are 9-6 weekdays, 10-4 Saturdays. I can also arrange delivery for £10 within 5 miles.' Sends ready notifications, handles payment over phone, coordinates with dry cleaners for full service. 'Would you like us to clean and press your suit after alterations? We partner with Premier Dry Cleaners, adds £25.'
See It In Action
Example call, illustrative: Wedding alterations with four weeks to go
Duration: 3 min 24 sec • Outcome: Group wedding fitting booked with the wedding date and five garments logged for the tailor
Frequently Asked Questions
Can the AI accurately quote alteration prices?
Yes. We program your complete price list including all alteration types, fabric surcharges, rush fees, and complexity modifiers. The AI can quote anything from a simple hem to complex restructuring, always noting 'final price confirmed at fitting.'
How does it handle bespoke/made-to-measure enquiries?
We configure detailed scripts for custom work: fabric options, construction methods, timeline expectations, deposit requirements, and measurement scheduling. The AI can differentiate between alterations and new construction, routing appropriately.
Can it manage wedding party bookings?
Absolutely. It handles group bookings, coordinates multiple fittings, tracks individual garments, and ensures all pieces are ready by the event date. Can also schedule staggered appointments to avoid overcrowding.
Does it integrate with our appointment book?
Yes. Syncs with Square Appointments, Google Calendar, Calendly, and most booking systems. Shows real-time availability considering job complexity and buffer times.
Can it handle specialist services like leather or vintage restoration?
We customise responses for all your services. Whether you do leather alterations, vintage restoration, costume work, or uniform tailoring, the AI provides appropriate information and pricing for each specialty.
Can it tell customers how long an alteration will take?
It quotes the turnaround bands you give it and nothing beyond them. A trouser hem or a straightforward sleeve shortening gets your standard lead time, while anything touching a lining, a bustle or a jacket body is flagged as needing the tailor to see the garment first. If someone rings late on a Friday wanting a hem for Saturday morning, it checks whether you have an express slot open rather than guessing on your behalf. Where the job is unusual it takes the details and books a drop in, so nobody is promised a date the bench cannot hold.
What does it do when someone rings about a bespoke commission?
It qualifies the enquiry and books a consultation rather than trying to sell down the phone. It asks what the suit or dress is for, when it is needed, whether the customer already has cloth in mind or wants to look through the bunches, and how many fittings they can realistically get to. Cloth varies by mill and merchant, so it never quotes a figure, it books the appointment and notes what to have out on the table. You walk into the consultation already knowing the occasion, the date and what they want to talk about.
Can it handle collection calls while you're mid fitting?
Yes, and those are the calls that pull you away from the pinning table with a mouth full of pins. It takes the ticket number and the name on the docket, gives the caller your collection hours, and either confirms the job is marked ready if your job book is connected, or takes a mobile and flags it so you can text back once the fitting is finished. It will not tell anyone a garment is pressed and on the rail unless the record actually says so, because a wasted trip across town costs you goodwill you worked hard for.
Simple pricing, no surprises
Choose a plan, or just pay for what you use. One flat price, never a surprise charge.
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Before you put an AI on your phone line
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