For builders and roofers
An AI receptionist for builders and roofers
You are on a roof or a scaffold, and the phone is in the van. It answers in your business's name, finds out what the job is, books a visit to price it and tells you about the leak that cannot wait.
25 calls in your first month free. No card.
- Outcome
- Booked · Wed 17:00–17:45, site visit
- Job
- Single-storey kitchen extension, about 4 m
- Stage
- No drawings or planning yet, wants a price
- Postcode
- LS17 6AB
- Summary
- New enquiry for a single-storey kitchen extension at the back, about four metres. No drawings yet. Site visit booked to price it.
Why the phone goes unanswered
The calls that slip away
On the tools
A missed call is a missed quote, and the person ringing has three other numbers to try.
Quotes that go nowhere
Half a voicemail with no postcode and no idea what the job is makes for a wasted call back.
After a storm
When the wind gets up, every roofer's phone goes at once, and a leaking roof will not wait for Monday.
An example
A quote, booked at lunchtime
Written to show the shape of a call for this trade. It is not a recording of a real one.
Hi, we're thinking about a single-storey extension at the back and wanted a quote.
Lovely. Roughly how big are you thinking, and is it for a kitchen?
A kitchen, about four metres out.
Do you have drawings or planning permission yet?
Not yet, we wanted a price first.
That's fine. I can book someone to come and have a look on Monday at four or Wednesday at five.
Wednesday at five.
What's the postcode, and can I take your name?
LS17 6AB, Chris Walker.
Is the number you're calling from the best one?
Yes.
Booked for Wednesday at five, Chris.
- Outcome
- Booked · Wed 17:00–17:45, site visit
- Job
- Single-storey kitchen extension, about 4 m
- Stage
- No drawings or planning yet, wants a price
- Postcode
- LS17 6AB
- Summary
- New enquiry for a single-storey kitchen extension at the back, about four metres. No drawings yet. Site visit booked to price it.
You were on the scaffold. The visit is in your calendar, and you know the job before you get there.
What it asks
The questions you would ask
You write these yourself, in your own words, and change them whenever you like. These are examples of the shape they take.
A new job
- What's the job, and roughly how big?
- Do you have drawings or planning permission?
- When are you hoping to start?
A leak or storm damage
- Is water coming in now, and where?
- Is anything loose, or at risk of coming down?
Someone you are working for
- Which job is it about, and what do you need?
What it does with the call
Something happens after every call
Books the site visits
Into your Google Calendar, in the hours you allow, with the length you set. It holds the slot while the caller is still talking.
Marks the leaks
Water coming in, or anything at risk of coming down, is marked urgent and you are told at once, by email or a notification on your phone.
Answers from what you do
The work you take on, the areas you cover and how you price, from its knowledge base. What you have not told it, it does not make up.
Writes every call up
The job, its size, the stage it is at and the postcode, as a summary and a transcript you can search, sent on to Zapier or a webhook if you use one.
Questions
The ones worth asking
Including the answers that cost us something. If a limit is real we would rather you read it here than find it out on a busy day.
Can it give a rough price?
Only one you have given it. If you would rather price on site, tell it so and it books a visit instead.
Can people send it photos?
No. It takes calls; it cannot receive photos or texts. It takes down what the caller describes and books a visit.
We are too busy for small jobs.
Say so in its instructions, in your own words, and it tells a caller with a job you do not take on before taking their details.
What happens if two people ring at once?
The second caller does not get through. One number carries one call at a time: a limit of the carrier, not a setting we can change, on every plan. We would rather you read it here than find it out on a busy morning.
Can it put a caller through to me?
Not yet. Putting a caller through to a person is on the roadmap and is not in the product. Today it takes their details and what they want, and you are told straight away.
Do I keep my number?
Yes. Forward your existing number to the one we give you and keep it exactly as it is.
Do I have to set it up for my trade?
Yes: you write what it asks, in your own words, the way you would brief a new starter. The target is fifteen minutes, on your own. The questions on this page are examples of the shape they take, not a script that comes with it.
What it costs
Priced per call, not per minute
25
calls free in your first month, with no card
£96
a month for Pro, ex VAT, with every capability on every plan
Per call
not per minute: a ten-minute call from a serious customer costs the same as a short one
Every planHow it compares with a receptionist
The next quote is ringing while you read this
Set it up yourself in about fifteen minutes, in your own words. The first 25 calls in your first month are free.