DeskCaller

AI Receptionist for Chiropractors
Never Miss a Patient Call

Answer every call 24/7, book adjustments instantly, handle insurance questions, and capture new patient intake automatically. 85% never call back after voicemail. Stop losing £234K annually.

See How It Works
85%
Won't call back
£234K
Annual loss
<1s
Answer time

Built for Chiropractic Practices
From Intake to Follow-Up

Every feature designed to capture patients, qualify leads, and keep your schedule full without overwhelming your front desk.

24/7 New Patient Intake

Capture insurance details, injury history, chief complaint, and referral source before arrival. Qualify patients automatically, saving your front desk 20+ minutes per new patient.

Automated Appointment Booking

Book adjustments, consultations, and follow-ups instantly. Syncs with ChiroTouch, Jane App, or Cliniko. No double bookings, no phone tag.

Urgent Case Routing

Recognize severe pain, recent accidents, or emergency symptoms. Immediately alert staff via SMS while providing appropriate guidance to the caller.

Insurance Verification

Collect policy information, answer common insurance questions, and schedule verification calls. Reduce billing surprises and improve collections.

Chief Complaint Capture

Document pain location, duration, severity, and triggers before the visit. Your chiropractor walks in fully prepared, improving first-visit outcomes.

Treatment Follow-Ups

Check in post-adjustment, book follow-up sessions, and answer care plan questions. Improve retention without overwhelming your team.

After-Hours Coverage

Patients get immediate answers at 11pm, not voicemail. Two-thirds want 24/7 booking access. Your AI delivers it at pennies per call.

SMS Call Summaries

Every call generates an instant text with patient details, visit reason, and booking status. Front desk stays informed without interrupting treatments.

Lead Qualification

Identify high-intent patients versus casual shoppers. Capture contact info, tag leads in your CRM, feed your patient pipeline automatically.

Overflow Call Management

When your front desk is swamped during peak hours, AI steps in. Patients never hear busy signal or get voicemail during lunch.

Multi-Language Support

Bilingual greetings and appointment booking serve diverse communities. Expand your patient base without hiring multilingual staff.

Practice Management Integration

Sync with ChiroTouch, Jane App, Cliniko, and major platforms. Appointments, demographics, and intake flow in real-time. No double-entry.

What Chiropractors Are Saying

Real stories from chiropractic practices capturing more patients, reducing front desk workload, and growing their practices with AI phone support.

We were missing 15-20 calls weekly during morning rushes when patients wanted same-day adjustments

"Our phones ring non-stop 8-11am with people calling for same-day appointments after sleeping awkwardly or lifting something heavy. Before DeskCaller, we'd miss half those calls because my front desk was checking patients in, taking payments, scheduling follow-ups. Now the AI handles the overflow instantly. Bookings increased 40% in two months. We even added Saturday morning slots to handle the demand we're actually capturing now."

Dr. Sarah Mitchell

Wellness Spine Clinic, Birmingham

As a solo chiropractor, I can't answer calls during adjustments or after 6pm—patients went to competitors who picked up

"I'm hands-on with patients 10-12 hours per day. Phone rings during an adjustment, I can't answer. Someone calls at 8pm with acute lower back pain, goes to voicemail, they book with the 24-hour clinic down the street. DeskCaller answers in under 1 second, books them instantly, even at midnight. My schedule stays full without hiring a receptionist I can't afford."

Dr. James Chen

Active Life Chiropractic, Leeds

Three locations meant three different intake processes—now every new patient gets the same questions

"Our clinic managers each had their own way of screening new patients. Some asked about insurance, some didn't. Some captured referral source, others forgot. It was chaos for our billing department. DeskCaller asks every new patient the same insurance, injury, and referral questions automatically. Data flows directly into ChiroTouch. Front desk time per new patient dropped from 25 to 5 minutes. Our billing team loves us now."

Amanda Richardson, Practice Manager

Total Body Chiropractic Group, Manchester

Athletes call with everything from routine maintenance to post-accident emergencies—AI triages instantly

"I work with rugby players, CrossFit athletes, and weekend warriors. Someone calls after a car accident with neck pain and numbness, that's urgent. Someone calls to book their monthly sports massage, that's routine. Before DeskCaller, everything went through our front desk bottle neck. Now the AI identifies severe cases and alerts me via SMS while booking standard appointments automatically. I can prioritize urgent care without constant phone monitoring."

Dr. Marcus Thompson

Performance Chiropractic Centre, Glasgow

Integrates With Your Practice Software

Seamless integration with ChiroTouch, Jane App, Cliniko, and all major chiropractic practice management platforms. Patient details flow automatically into your existing workflow.

ChiroTouch
Jane App
Cliniko
Practice IQ
Mindbody
DrChrono
Calendly
Zapier
HubSpot
Salesforce

Frequently Asked Questions

How does the AI receptionist handle insurance verification for chiropractic patients?

The AI collects insurance provider, policy number, and coverage questions during the initial call. It schedules verification callbacks for complex cases while providing general guidance for common plans. All information syncs directly to your practice management system, giving your billing team a head start before the patient arrives.

Can patients book specific appointment types like adjustments, consultations, or X-rays?

Yes. You configure your available appointment types, durations, and scheduling rules. The AI asks appropriate questions to determine whether the patient needs a standard adjustment (15 minutes), new patient consultation (45 minutes), or specialized service. It respects buffer times and prevents double bookings across all appointment categories.

What happens when a caller describes severe pain or emergency symptoms?

The AI recognizes keywords indicating urgent situations such as loss of bowel control, severe trauma, sudden weakness, or chest pain. It immediately sends an SMS alert to designated staff while providing appropriate guidance to the caller—directing them to A&E for true emergencies or offering same-day priority booking for urgent but non-emergency cases.

Does the AI receptionist integrate with ChiroTouch, Jane App, and other chiropractic software?

Yes. The AI connects via API to ChiroTouch, Jane App, Cliniko, and other major chiropractic practice management platforms. Appointments, patient demographics, and intake information sync in real-time. It also integrates with Google Calendar, Outlook, and Calendly if you prefer simpler scheduling tools.

How does the system capture new patient intake information before the first visit?

The AI asks structured questions about chief complaint, pain location and duration, previous chiropractic care, injury history, insurance coverage, and referral source. Responses are recorded and sent to your practice management system, allowing your chiropractor to review the case before the patient walks in. This saves 20+ minutes of front desk paperwork.

Can existing patients book follow-up appointments without speaking to staff?

Absolutely. The AI recognizes returning patients by phone number or name, confirms their identity, and books follow-up adjustments based on their preferred times and your availability. It can reference their last visit and suggest appropriate intervals based on treatment plans you configure.

What information does the front desk receive after the AI handles a call?

Your team gets an instant SMS with the patient's name, phone number, appointment time, reason for visit, insurance information, and whether it's a new or returning patient. For complex inquiries, the AI includes a call transcript. All data also appears in your CRM or practice management system for permanent records.

How quickly can we deploy this in a chiropractic practice with multiple providers?

Most practices are live within 48 hours. Setup involves configuring your appointment types, provider schedules, common questions about your services, and integration with your existing software. We handle technical setup, staff training takes about 30 minutes, and you can test the system before directing calls to it. No hardware installation required.

Ready to Capture Every Patient Call?

Join 127+ chiropractic practices using DeskCaller to book more appointments, reduce front desk workload, and never miss a new patient opportunity. Live in 48 hours.

Contact Sales