AI Receptionist for Marketing & Design Agencies
Answer New Business Calls During Client Meetings
Answer calls during strategy sessions, book discovery calls 24/7, qualify budget and services instantly, capture after-hours ad traffic. Stop losing £30K-£80K annually to agencies who simply pick up the phone. Live in 48 hours.
Why Agencies Lose New Business
Every missed new business call (£5K+ per client) goes to competitors who answer in 2 rings. 82% of prospects expect immediate response to sales inquiries.
Can't Answer New Business Calls During Client Meetings
You are in strategy sessions, client presentations, and creative reviews 4-6 hours daily. New business inquiries (£5K+ per client) arrive during meetings and reach voicemail. Prospects call 3-5 agencies simultaneously, booking discovery calls with whoever answers first. 82% expect immediate response to sales inquiries. Your voicemail says 'Leave a message' while competitors book the consultation call instantly. You lose £30K-£80K annually to agencies who simply pick up the phone.
After-Hours Inquiries Go Unanswered While Campaigns Run 24/7
You run Facebook ads, Google PPC, and content campaigns 24/7, but your team stops answering calls at 6pm. Prospects clicking 'Call Now' from evening ads (40% of daily budget spend) reach voicemail or overseas call centers with thick accents that damage your premium brand positioning. They book with competitors offering professional after-hours service. After-hours calls represent 35% of inbound inquiries but 0% of your bookings.
Junior Team Members Answering Calls Instead of Doing Billable Work
Your account managers and strategists (£40-£80 per hour billable) waste 8-12 hours weekly answering repetitive questions: 'Do you do SEO?', 'How much for social media management?', 'Can you send a proposal?' Fielding low-quality inquiries (tyre kickers, students, broke startups) diverts high-value talent from client delivery. You need 20 billable hours weekly to break even per employee but lose 15-20% to phone duties and unqualified lead screening.
Built for Marketing & Design Agencies
From Lead Qualification to Discovery Call Booking
Your AI receptionist handles new business inquiries, budget qualification, and discovery call booking while your team focuses on client delivery.
Service Capability Qualification & Routing
Prospects ask: 'Do you do SEO, PPC, social media, web design, branding?' AI identifies service need (digital marketing, creative services, strategy consulting, media buying, PR), qualifies budget range (£2K-£5K per month, £5K-£15K, £15K+ retainers), routes high-value inquiries (£10K+ projects, enterprise accounts) to senior partners, screens out low-budget requests (sub-£1K per month, spec work, one-off logo design).
Discovery Call & Strategy Session Booking
New business prospects want immediate meetings. AI checks team calendar (Google, Outlook), offers next available discovery call slots (typically 30-60 minute blocks), books with appropriate team member (junior for SMB, senior for enterprise), sends calendar invite with pre-call questionnaire (industry, current challenges, budget, timeline), confirms via email and SMS. No back-and-forth scheduling emails, instant booking 24/7.
Campaign Brief & Client Intake Collection
Clients calling about new campaigns provide: industry, target audience, campaign goals (leads, brand awareness, sales), current marketing efforts, budget, launch timeline. AI captures brief details, creates intake record, routes to account manager with context. No manual data entry, brief arrives organized and ready for proposal development. Cuts intake time from 45 minutes to 5 minutes.
Budget Range Pre-Qualification
Before wasting senior time on discovery calls, AI asks: 'What budget range are you working with for this project?' Prospects select: under £2K, £2K-£5K, £5K-£15K, £15K+, or ongoing retainer. Sub-£2K inquiries route to self-service resources or junior staff. £15K+ enterprise leads escalate immediately to partners with SMS alert. Filters 40% of low-quality inquiries before they consume senior bandwidth.
Industry & Use Case Matching
Agencies specialize by vertical (SaaS, e-commerce, professional services, healthcare, B2B manufacturing). AI asks: 'What industry is your business in?' and 'What is your primary marketing challenge?' Routes SaaS to performance marketing team, e-commerce to conversion optimization specialist, B2B to LinkedIn/ABM expert. Ensures prospects speak with team members who understand their specific vertical and pain points.
Case Study & Proof Point Requests
Prospects researching agencies ask: 'Do you have case studies in [industry]?', 'What results have you achieved for similar businesses?', 'Can you send your portfolio?' AI sends industry-specific case studies via email (SaaS case studies to SaaS prospects, e-commerce to e-commerce), provides ROI examples (3x ROAS, 250% lead increase, £1.2M revenue attributed), links to portfolio and testimonial page, flags hot leads requesting detailed case studies for immediate follow-up.
HubSpot, Monday & Asana Integration
Every inquiry syncs with HubSpot CRM (most popular agency CRM), Monday.com (project management for campaigns), Asana (creative workflow), or ClickUp (all-in-one agency ops). New leads auto-create in CRM with service interest, budget, and timeline. Discovery calls appear in team calendar instantly. Intake briefs attach to client record. No manual data entry, zero context lost between call and follow-up.
RFP & Proposal Request Handling
Enterprise prospects calling with RFPs (requests for proposal) provide: company size, project scope, selection timeline, budget range, decision criteria. AI captures RFP details, asks key qualification questions (are you evaluating other agencies? what is decision timeline? who are decision makers?), routes to new business director with full context, sends confirmation email with next steps. Senior team only engages with pre-qualified enterprise opportunities.
Existing Client vs New Prospect Routing
Callers identify as existing clients or new prospects. Existing clients (account issues, campaign updates, urgent requests) route to assigned account manager with client context (active campaigns, recent performance, billing status). New prospects route to new business team. No existing clients wait while new business team qualifies prospects. No prospects accidentally reach junior account coordinators meant for client service.
Multi-Language Support for International Clients
Agencies serving international markets (Europe, LATAM, APAC) receive inquiries in Spanish, French, German, Mandarin, Portuguese. AI detects caller language, switches automatically, handles intake in their native language. Expands addressable market without hiring multilingual staff. UK agency captures European prospects, US agency handles LATAM clients, global agencies serve 30+ languages without translation services.
Urgent Campaign Issues & Escalation
Existing clients calling with urgent issues (campaign paused, budget exceeded, website down, ads rejected) get immediate escalation. AI detects urgency keywords (urgent, emergency, not working, stopped), alerts account manager via SMS instantly, provides client account context (active campaigns, recent activity, billing status), ensures critical issues reach senior team within 5 minutes. Prevents client churn from missed urgent calls.
After-Hours Lead Capture & Qualification
35% of inbound calls arrive after 6pm when campaigns drive evening traffic (Facebook ads, Google Display, YouTube). AI answers 24/7, qualifies service interest and budget, books next-day discovery calls, sends intake questionnaire, escalates high-value leads (£15K+ enterprise inquiries) via SMS for early morning follow-up. Wake up to qualified meetings booked instead of generic voicemails requiring callback.
See It In Action
Real call transcript: SaaS startup books discovery call for SEO and content strategy
What Agency Owners Are Saying
Real stories from marketing and design agencies capturing new business calls, qualifying enterprise leads, and eliminating phone duties.
We went from missing 12-15 new business calls weekly to capturing every single one, closed £180K in new clients in 6 months
"We are a 12-person digital agency doing £1.2M annually. New business inquiries arrive during client meetings, strategy sessions, and after 6pm when ads drive traffic. We were missing 12-15 calls weekly, mostly serious prospects with £5K-£15K budgets. DeskCaller qualifies budget and service interest, books discovery calls automatically, and texts us hot leads (enterprise, £15K+ retainers) instantly. We closed 14 new clients in 6 months averaging £12.8K project value from calls we were completely missing. That is £180K in new business from answering the phone."
Tom Richards, Managing Director
Digital marketing agency, Manchester
A £45K enterprise SaaS client called at 8:30pm on Friday, we got the booking, competitors got voicemail
"Enterprise prospects calling after hours (evenings, weekends) are seriously evaluating agencies, not browsing. We used to send after-hours calls to voicemail and call back Monday morning. By then they had already shortlisted 3 agencies and started proposals. DeskCaller books discovery calls 24/7, captures company size and budget, sends intake questionnaire, and texts us immediately for high-value leads (enterprise, £15K+ retainers). We signed 5 enterprise clients in 8 months at an average of £28K annual retainer value from evening and weekend calls we were missing. That is £140K in annual recurring revenue."
Sarah Chen, New Business Director
B2B marketing agency, London
Our account managers stopped wasting 10 hours weekly on phone duties, added £32K in billable capacity per quarter
"Our senior strategists (£80 per hour billable) were answering calls: 'Do you do SEO?', 'How much for social media?', screening tyre kickers, students, broke startups with £500 budgets. They were losing 10-12 hours weekly to phone duties instead of doing client delivery. DeskCaller qualifies budget and service interest, filters sub-£2K inquiries to self-service resources, routes qualified leads (£5K+ budgets) to new business team. We reclaimed 40 billable hours monthly per senior team member. That is £32K additional billable capacity per quarter from phone duties eliminated."
James Wilson, Operations Manager
Creative agency, Birmingham
International prospects calling in Spanish, French, German are now captured instantly, added £22K in European clients
"We serve UK and European SMBs but only had English-speaking staff. Spanish, French, and German prospects calling would struggle through broken English or hang up. We were losing 15-20% of inbound European inquiries to language barriers. DeskCaller detects caller language, switches automatically, handles intake in Spanish, French, German, and 27 other languages. We signed 8 European clients in 4 months averaging £2.7K project value from prospects who previously hung up due to language barriers."
Emma Martinez, Founder
Performance marketing agency, Leeds
Integrates With Your Agency Software
Seamless integration with HubSpot, Monday, Asana, ClickUp, Salesforce, and all major agency CRM and project management platforms. Inquiries, discovery calls, and client briefs flow automatically into your existing workflow.
Frequently Asked Questions
Can the AI qualify budget range, service interest, and industry before booking discovery calls?
Does it integrate with HubSpot, Monday, Asana, ClickUp, or other agency management software?
What happens when an existing client calls with an urgent campaign issue versus a new prospect inquiry?
How does it handle after-hours calls from evening ad campaigns and international time zones?
Can it send case studies, portfolio links, and proof points to prospects researching agencies?
What if someone calls with an RFP or requests a detailed proposal for enterprise services?
How does it route inquiries to team members with relevant vertical expertise (SaaS, e-commerce, B2B)?
Can it handle multi-language inquiries from international clients in Spanish, French, German, or Mandarin?
Stop Losing £30K-£80K Annually to Agencies Who Simply Pick Up the Phone
82% of prospects expect immediate response to sales inquiries. Live in 48 hours. No hardware, no training, just better new business capture.