DeskCaller

AI Receptionist for Travel Agencies
Triage Booking Requests & Quote GDS Packages 24/7

Answer traveler inquiries 24/7, quote GDS package rates instantly, manage flight rebookings, and capture high-margin holiday plans. Stop losing booking commissions to busy phone lines. Live in 48 hours.

See How It Works
24/7
Every call answered, day or night
Every call
No voicemail, no hold queue
Hands-free
Answered while you are working

Why Travel Operators Lose Booking Commissions

Panicked callers during deadline limits or Wave Season rushes cannot get through, pushing commissions to competitors.

Missing Inquiries During Wave Season Spikes

The January to March Wave Season brings four times your normal phone volume. Agents struggle to answer, sending vacation planners to voicemail. Desperate buyers hang up and call other agencies. Every missed call is a £3,500 holiday package lost.

Drowning in Repetitive GDS Quoting Loops

Checking flight seats and hotel rates across Amadeus, Sabre, and Tourwriter takes up to thirty minutes per call. This constant screen navigation prevents your agents from closing custom itineraries or attending to high-value corporate travel clients.

After-Hours Vacation Inquiries Go Unanswered

Over forty percent of leisure travelers research and coordinate trips at nine in the evening after work. Since your office is closed, they cannot verify package details and book elsewhere. Voicemail response delay kills interest.

Agency Features

Built for Professional Travel Agencies

Every feature is custom-engineered to manage itinerary tickets, dynamic hotel API quotes, and airline cancellations.

24/7 Holiday Booking Capture

Capture customer inquiries and secure vacation package bookings around the clock.

GDS System API Sync

Integrate with Amadeus, Sabre, and Travelport to pull real-time seating and hotel rates.

Travel Qualification Screening

Pre-screen traveler budgets, destination preferences, and travel dates during intake.

Itinerary Modification Support

Process flight change requests and date modifications, calculating fare differences.

Multi-Service Bundling

Recommend travel insurance, transfers, and excursions during quotes for higher margins.

Secure Deposit Invoicing

Send secure Stripe checkout links via SMS to capture package deposits and booking prepays.

Outbound Itinerary Alerts

Text clients automatically with flight details, hotel voucher links, and visa updates.

Corporate Account Priority

Identify registered corporate coordinators by caller ID, routing them to VIP agents.

Post-Trip Review Campaigns

Trigger automated texts to collect high-rating Google reviews and feedback post-travel.

Multi-Language Translations

Support international travelers and tourists in 50+ languages with automated systems.

Returning Traveler Greeting

Greet repeat clients by name, pulling up past destination details and hotel preferences.

Visa & Documentation FAQ

Explain visa rules, passport validity requirements, and health protocols during the call.

See It In Action

Example call, illustrative: Vacation planner quotes Tenerife resort package and registers travelers.

AI Travel Assistant:
"Thank you for calling Wanderlust Travel. I am Ava, your AI travel assistant. How can I help you today?"
Client:
"Hi, I am looking to book a holiday package to Tenerife next month for two adults. We want a four-star hotel."
AI Travel Assistant:
"I can find that for you. We have a package at the Tenerife Oasis Resort, including flights and half-board accommodation. The total cost is one thousand eight hundred pounds. Would you like me to book this?"
Client:
"That sounds good. Does it include airport transfers?"
AI Travel Assistant:
"Yes, return private airport transfers are included. To secure these GDS flight rates, we require a three hundred pound deposit. Shall I proceed with the booking?"
Client:
"Yes, let's book it."
AI Travel Assistant:
"Perfect. I have booked your Tenerife holiday package for next month. I am texting a secure link now to confirm traveler details and complete the deposit."
Client:
"Got the text, completing it now."
AI Travel Assistant:
"Thank you. Your deposit is confirmed, and your full travel itinerary has been emailed to you."

Integrates With Your Travel GDS

Seamless integration with Amadeus, Sabre, Travelport, and major destination scheduling CRMs.

Amadeus
Sabre
Travelport
TravelWorks
Tourwriter
Zoho CRM
HubSpot
Salesforce
Zapier

Frequently Asked Questions

Does the AI receptionist integrate with Amadeus, Sabre, and Travelport?

Yes. DeskCaller integrates directly via API with GDS systems including Amadeus, Sabre, and Travelport. Real-time availability, airline schedules, and hotel rates sync in real-time.

How does the AI handle inquiries about visa rules and passport validity?

The AI is trained on international travel regulations. It explains entry requirements, visa deadlines, and passport validity rules based on the traveler's destination postcode.

Is the AI receptionist GDPR compliant for handling passport numbers?

Yes. DeskCaller is fully GDPR compliant. Call logs, transcripts, traveler details, and passport information are encrypted both in transit and at rest. We store data in secure UK-based servers.

Can the AI receptionist handle flight cancellation and date change requests?

Yes. The AI processes routine flight changes, calculates fare differences, and logs cancellation requests in your CRM. Complex rebookings are routed directly to senior agents.

How quickly can we set up the AI receptionist for our travel agency?

Most travel agencies go live in 24 to 48 hours. Our onboarding team connects to your GDS, configures your custom brand voice greeting, and trains the AI on your booking policies.

What is the typical ROI if we capture more vacation packages?

If a typical holiday package is worth £3,500, capturing just one booking that would have gone to voicemail pays for the service for months. Most agencies see positive ROI in the first week.

How does the AI handle travel insurance and excursion upsells?

During the quote flow, the AI recommends essential travel insurance and transfers, pitching these high-margin add-ons to callers and logging them directly in the booking record.

Can the AI distinguish between leisure travelers and corporate accounts?

Yes. The AI compares caller IDs with your CRM database. It registers corporate travel bookings under the correct account or routes key corporate coordinators directly to VIP agent lines.

Ready to Capture Every Vacation Package?

Join hundreds of agencies using DeskCaller to automate travel ticket quotes, manage flight changes, and protect booking commissions.

Guides

Before you put an AI on your phone line

What we have written up in full, from the rules that keep an agent honest to the calls you should place before you buy anything.

The restaurant system prompt, annotatedA full booking-and-orders prompt, torn down block by block, with the allergen guardrail explained.Stopping an agent inventing answersThe guardrails that keep an agent from quoting a price or confirming a booking that never happened.When should the agent put a caller through?Escalation rules, a priority list of callers who always reach a person, and what to do when nobody picks up.AI receptionist vs answering servicePublished prices for both, the rounding trick that inflates per-minute bills, and who should pick a human instead.

All guides · Free tools

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Pricing

Simple pricing, no surprises

Choose a plan, or just pay for what you use. One flat price, never a surprise charge.

Save 25%
Starter
For solo owner-operators answering their own phone.
£48/mo
billed monthly
 
120 mins/mo · ~40 calls
£0.40 per included minute
Grace: up to 12 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
Most Popular
Growth
For small teams that never want to miss a job.
£105/mo
billed monthly
 
300 mins/mo · ~100 calls
£0.35 per included minute
Grace: up to 45 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
Pro
For multi-crew operators with high call volume.
£225/mo
billed monthly
 
750 mins/mo · ~250 calls
£0.30 per included minute
Grace: up to 150 extra minutes
Run over and you keep going. Borrowed minutes come off next month's allowance, never a charge.
One flat price
No setup fee·No contract·30-day money-back·Usage alerts at 60 / 80 / 90%

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